Five Common Usability Problems: Part I – Your Font Is Too Small

When you do a lot of usability testing, you’ll hear a lot of the same common usability problems. Some of these seem easy to ignore, especially if they do not seem to be glaring errors that impede customers’ ability to complete tasks. For Part I of this series on common usability problems, I’m going to talk about an issue that [...]

By | 2017-06-15T15:49:18+00:00 August 14th, 2015|Usability|0 Comments

Five Things Your Customers Should Say Instead of “Wow!”

So many times in design meetings, I hear people saying that they want to “wow” the users. They want a design with a real “wow factor”.  “Let’s really ‘WOW’ the customers!” they gush with well-intentioned enthusiasm. One time a customer even wanted to name a contest “Wowie” (fortunately for all involved, the contest ultimately got a different name – but [...]

By | 2017-06-15T15:49:18+00:00 December 12th, 2013|Usability|2 Comments