Here’s what Yes! UX can do for you: Give Your Customers What They Want
Know Thy Users
User Research
nancycarl
2017-06-15T15:49:07+00:00
Gain valuable insight about what will delight your customers
Verify what you think you know about your customers
Define the online functionality that is most critical to your customers
Improve usability and create enjoyable online experiences
Increase online conversion and sales
User research can happen any time there is a gap in your knowledge. The payoff? You don’t have to waste your money fixing costly mistakes: incorrect or incomplete online functionality, over-complicated tools, and poorly designed sites. Instead, you’ll know where to efficiently invest your time and money – all while providing a great experience for your customers!
Field Studies
Focus Groups
Contextual Interviews
Surveys
Customer Journey Maps/Purchase Funnels
Shop Alongs/Follow Me’s
Persona Development
User Models & Story Mapping
Experience Flow Maps
Task Analysis
Card Sorting and Taxonomy Research
Competitive Benchmarking
Use Cases
Feature Prioritization
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